e-satisfaction

Integrations

Integrations is where you turn on the connections between your organization and the systems around it — the data sources that bring feedback in, and the data pipelines that push your collected data out. Admin only

Looking for how it works?

This page covers turning integrations on in the panel. For how the two directions work and what each one connects, see Integrations in Data Management.

Set up your integrations

Turn on the data sources you need

Surveys are active from day one. Add any other inbound sources — like the Email Collector — to widen the feedback you collect.

Connect your data pipelines

Request access to your managed data warehouse, or set up a webhook so survey completions reach your own systems automatically.

Confirm and monitor

Check that data is arriving as expected, then keep an eye on each connection so nothing slips through.

Explore each direction

To control how long the data you collect is kept and where it lives, see Data retention & residency. To enrich incoming feedback with extra context, define your fields in Data & AI.