jQuery compatibility

Collection uses jQuery internally for safer, more consistent JavaScript execution across browsers. The standard snippet handles this for you: it loads a build that bundles jQuery when your page doesn't already have it, and a jQuery-free build that reuses your page's own jQuery when one is present. You don't have to choose — the snippet detects window.jQuery and picks the right build at load time.

The bundled jQuery version

When collection bundles its own jQuery, it ships jQuery 3.3.1. This build is fully self-contained, so it never touches or conflicts with anything else on the page.

Compatible versions when your site provides jQuery

If your site already loads jQuery, collection reuses it rather than bundling a second copy. The following jQuery versions have been tested and verified to work with the integration script:

If you hit a problem

If a verified jQuery version doesn't behave as expected, submit a request and include:

• A short description of the problem — what you expected versus what happened.
• The workspace and questionnaire ID involved.
• The URL where it occurs.
• Access credentials, if the page is private and can't be reached otherwise.

That's usually enough for the team to reproduce it and either fix it or update this guidance.

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